WARDOGS HWID LOCK & RESET POLICY

WARDOGS HWID LOCK & RESET POLICY

WARDOGS access is locked to the customer's PC hardware ID (HWID). The lock is used to prevent license sharing and unauthorized redistribution of paid access.

When an HWID reset is needed

Normal use on the same PC does not require repeated HWID changes. Moving the license to a new PC can require an HWID reset before the access can be used on the replacement system.

Up to three resets

Customers may request up to three HWID resets. Reset requests are handled through email support so the order and license can be checked before the device lock is changed.

How to request a reset

Use the Contact page from the email associated with your order and include the information needed to locate the license. Support normally responds within 24 hours or less.

HWID locking is not an expiration system. It controls which PC can use the license; the access duration and activation terms remain those shown with the purchased plan.